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Supply Chain Intelligence (SCI) is a relatively new term. It was created to help people like me understand the relationship between the three B’s: Business Intelligence (BI), Business Analytics (BA) and Benchmarking. 

It is portrayed as the addition of external performance metrics to a BI/BA framework. But if you are like me, this is only marginally helpful in understanding how these components come together to strengthen a supply chain.  So, let’s break this down a bit and take it a piece at a time.

BI has a goal of connecting data from different systems and repositories across the supply network to all users to help spot potential problems and /or opportunities. 

BA takes BI one step further by making extensive use of advanced analysis and decision making techniques to support a sense and response framework.  SCI, then is the combination of BI/BA and supply chain benchmarks.  It offers the power of BI/BA with the ability to compare performance to external metrics. 

Pretty cool!  While I’m sensing, analyzing, responding and executing changes across my supply network, I can also be comparing my metrics against best-in-class benchmark metrics to see where and by how much I need to improve my performance.       

At this point, you may be asking, “Where does SCI drive value in the supply chain?” Well, the answer depends on the characteristics of your supply chain. Generally, SCI:

  • Lowers transportation costs
  • Improves carrier performance
  • Identifies sources of material cost variance
  • Reduces lead times
  • Pinpoints out-of-compliance shipments
  • Identifies inventory excesses and shortages across the global network
  • Optimizes safety stock – quantity and placement
  • Decreases total end-to-end supply chain costs
  • Improves supply / demand balancing
  • Helps balance customer cost versus service tradeoffs 

The real leaders in supply chain performance are working with BI/BA tools now to improve their execution.  Adding benchmark metrics to the equation brings capabilities to a new level, and this is explored in more depth in the new Supply Chain Consortium Report, Supply Chain Intelligence - The Power of Combining Analytics with Benchmarks.

Does your company have SI? How do you see this new intelligence benefiting your business strategy?


Go!Go!Go!

Jim


More Resources

More Supply Chain Benchmarking and Best Practices Resources

Learn more about the Tompkins Supply Chain Consortium

Learn more about Supply Chain Intelligence

 


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